Consulting Services
Systems and Programming - Programming in Lotus Notes and Domino - R4 through R8, LotusScript,
Visual Basic, JavaScript, Access, Excel and Business Basic. I thrive on complex logic!
Business Process Improvement - Business Process Mapping, Review and Improvement - (See Process
Improvement page.)
Senior Manager Sounding Board - I provide business owners and senior managers with confidential
evaluations and answers to business problems with the objectivity of an outsider.
Management Science/Operations Research - I can assist you in addressing your cost and profitability
concerns by developing quantitative business planning models, econometric and time series sales forecasts,
and financial optimization models.
Employee/ Customer/ Supplier Assessment Surveys - The insight gained through confidential surveys
can help to improve employee and customer attitudes toward service and quality. I provide these
confidential surveys, interviews and/or focus groups, tailored to the situation, resulting in documented target
problem areas, opportunities, concerns and suggestions for improvement.